Data Privacy at MyPC

MyPC offers two different deployment options: a locally installed version and a cloud hosted service. This Data Privacy specifically governs the use of the cloud hosted MyPC service.

Info Technology Supply Ltd, a company incorporated in England and Wales under number 2230502 whose registered office is at 2 Hobbs House, Harrovian Business Village, Bessborough Road, Harrow, HA1 3EX, England, United Kingdom  trading as MyPC and its authorised resellers (together "MyPC") takes the protection of our customers’ information seriously and is committed to complying with applicable data privacy laws, including GDPR and UK GDPR, when providing services to our customers. Data privacy is a collaborative effort and MyPC is also committed to ensuring that you can use MyPC services while complying with your obligations under applicable data privacy laws. This page is designed to help you with your data privacy obligations by providing information about MyPC’s data protection practices and the choices that you have regarding the data processed by MyPC when you use MyPC services. It should be read in addition to our Privacy Policy and other data protection documents provided by us to you.

Privacy Compliance at MyPC

MyPC has ongoing processes to protect your data and privacy rights:

Legal Review
MyPC collaborates with legal and other professional lawyers to understand its role under both current and proposed data privacy laws and regulations such as GDPR and UK GDPR. MyPC regularly reviews and periodically updates its privacy and related documents to seek to ensure continued compliance with such data privacy laws and regulations.

Internal Data Audits
MyPC periodically reviews the types of data that it collects, the reasons for collecting that data and when MyPC personnel might need to access it.

Vendor Audits

MyPC audits its vendors, both at the time of onboarding and thereafter, to ensure that they adhere to data privacy laws/regulations and sign any necessary contractual documents including relating to data processing.

Communications

MyPC documents pertinent changes in its privacy compliance practices. Customer and partner notification occurs via email and this webpage. MyPC also maintains a Data Privacy & Security FAQ page that may be useful to review.

Ongoing Process Changes

MyPC continues to refine processes it uses for customer support, builds services and handles data. This includes internal documentation, training and other processes.

Customer Content

For "Customer Content" (content transferred in and out of MyPC services), you, the customer, are considered the “data controller” of that data from a privacy law perspective.

In turn, MyPC is the “data processor” responsible for safeguarding Customer Content as it flows through MyPC’s systems. MyPC’s security measures are described on MyPC’s Security and Compliance page.

As data controller, you are responsible for safeguarding Customer Content as you interact directly with services integrated with MyPC. You should not configure your workflows to work with other users' data without a lawful basis to do so under UK GDPR or the local relevant data protection legislation to which you are subject.

Data Processing Addendum

MyPC’s Terms of Service refer to MyPC’s Data Processing Addendum (“DPA”).

Data Retention/Deletion

Below is information regarding MyPC’s data retention/deletion practices for Customer Content processed in MyPC services (last updated: 5th May 2023):

Deletion & Export Options

Deletion options
A MyPC administrator can delete a user within MyPC.

Delete booking data
There is no option to delete booking data this is maintained for the duration of your licence period.

Export booking data
A MyPC administrator can export all bookings for users.

Sub processors

MyPC engages with third-party sub processors and MyPC affiliates to help us provide services to our customers. These sub processors store Customer Content and assist MyPC with processing it.

Third-Party Sub processors